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Hi everyone, Using a Sonos Play 1 and a Mac, I’m unable to add folders to the Music Library. The error is: Sonos was unable to add the music folder A. Dec 12, 2019 Music in your hands. Sonos puts the control of all your music and all your rooms right where it should be - in your hands. With the touch of a finger you can find and play a world of music, whether it's streaming direct from the Internet or stored on your computer. Tune in to your favorite radio station or browse through your entire music library.
- Update your iPhone or iPod touch to the latest version of iOS, iPad to the latest version of iPadOS or Mac to the latest version of macOS. On a PC, make sure that you have the latest version of iTunes for Windows.
- Subscribe to Apple Music or iTunes Match.
- Sign in to all of your devices with the same Apple ID that you use with Apple Music or iTunes Match.
- Connect your devices to the Internet over a Wi-Fi or mobile network. On a Mac or PC, you can also connect to the Internet using Ethernet.
Apple Music and iTunes Match availability varies by country or region. Learn what's available in your country or region.
Sonos not working. I tried to update, but can't seem to update the Sonos on the new Mac. When trying to sync iTunes with Sonos, the Music Library settings are grayed out. Actually all options other than 'Add' are grayed out. Any assistance is appreciated since tech support is closed today. You can do this in the Sonos Desktop Controller for Mac or PC under Manage Music Library Settings. “Access Denied” can also appear if a firewall is blocking the computer’s ability to share music files with Sonos over the network. Make sure that your firewall is properly configured for use with Sonos. Jan 10, 2018 Firewalls and access to Sonos Sonos cannot link to my music library and it seems to be a firewall issue. Sonos have spent over an hour trying to resolve and cannot as it appears to be a microsoft issue. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Turn on Sync Library
With the latest version of iOS, iPadOS and macOS, Sync Library is turned on by default. If you turned off Sync Library, you can turn it back on. Just follow the steps below for your device.
On your iPhone, iPad or iPod touch
- Go to Settings > Music.
- Turn on Sync Library. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
If Sync Library is updating or turned off, you'll see a message at the top of the Library tab in the Apple Music app.
On your Mac
- Open the Apple Music app.
- From the menu bar at the top of your screen, choose Music > Preferences.
- Go to the General tab and select Sync Library to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
- Click OK.
If you have a large music library, it might take some time to upload and sync your music library across all of your devices.
On your PC with iTunes for Windows
In iTunes for Windows, iCloud Music Library isn't turned on by default. To turn on iCloud Music Library:
- Open iTunes.
- From the menu bar at the top of your screen, choose Edit > Preferences.
- Go to the General tab and select iCloud Music Library to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on iCloud Music Library.
- Click OK.
Sonos Can't Find Music Library
If you have a large music library, it might take some time to upload and sync your music library across all of your devices.
On other devices
If you subscribe to Apple Music, you can also access your music library – without having to turn on Sync Library – on other devices that support the Apple Music app.
If you don't subscribe to Apple Music
- If you only want to sync your existing music library across all of your devices, and not any music from the Apple Music catalogue, you can subscribe to iTunes Match on your computer. iTunes Match lets you access your music library on any Apple device or a PC with iTunes for Windows.
- If you buy music from the iTunes Store, you can redownload your past music purchases on your Apple device or a PC with iTunes for Windows.
- You can also manually sync music from your computer to your iPhone, iPad or iPod touch.
Need help?
- If you sign out of your Apple ID or cancel your Apple Music or iTunes Match subscription, you won’t be able to access and sync your music library on all of your devices.The original song files will remain on the device that they were uploaded from.
- Apple Music isn't a back up service. Make sure to back up your iPhone, iPad, iPod touch, Mac or PC, so that you have a copy of your music and other information in case your device is ever replaced, lost or damaged.
- You can have up to 100,000 songs in your music library. Songs that you buy from the iTunes Store don't count against this limit.
- If a song is greyed out, incorrect music plays, or you can’t access your music library, learn what to do.
Learn more
- Learn how to join Apple Music.
- Learn about the icons that you might see next to songs when you turn on Sync Library.
- If Sync Library is turned on, a song that you delete from one device is deleted everywhere.
- Learn what to do if songs in your music library are greyed out.
There are three ways to control Apple Music on Sonos. For most Sonos devices, you can use the Sonos Controller app. If you use an Alexa-enabled Sonos speaker, you can ask Alexa to play Apple Music. With some Sonos devices, you can also use AirPlay to control Apple Music on your Sonos device.
Access Music Virus
Use the Sonos Controller app
Access Music Catalog
- Download the Sonos Controller app to your iPhone, iPad, iPod touch or Android device. If you already have the Sonos app, check for available updates and download them.
- Add Apple Music to your Sonos speaker system.* If you don't already subscribe to Apple Music, you can join on your iPhone, iPad, iPod touch, Mac or PC or join on your Android device.
- Sign in with the Apple ID that you use with Apple Music.
After you add your Apple Music subscription, you can listen to the entire Apple Music catalogue or your personal music collection, get music recommendations and more, all through your Sonos speaker system.
*To learn more about how to use the Sonos Controller app to add Apple Music to your speaker system, check with Sonos support.
Use Alexa
Sonos Setup Music Library
In some countries or regions, you can ask Alexa to play Apple Music on your Alexa-enabled Sonos speaker. Learn more about how to control Apple Music with Alexa.